Aviva and R-CPD
Aviva75% yes
12 of 16 reports were a yes (fully or partly). 4 refused. 2 still waiting.
Self-reported community posts, not official figures. The numbers are small and rough. Your own policy decides it. How we count.
What seems to help with Aviva
- A GP open referral, then a claim on the Aviva portal. Some were sent to a gastroenterologist first, then on to ENT (r/noburp thread).
- Procedure codes from the consultant's secretary made it go smoothly (r/noburp thread).
- Use Aviva's consultant list. One person rang round the hospitals on it to find the one consultant with R-CPD experience (Facebook group post, members only).
- Explain the condition. One parent sent BBC news stories along with the claim (Facebook group post, members only).
Why Aviva said no
- Pre-existing: not burping since their 20s counted as a symptom before the policy (r/noburp thread).
- "Experimental" or "chronic": because more than one dose might be needed (Facebook group posts, members only).
- Repeats: the first round was often paid, but a second round wasn't, or cover was capped (r/noburp thread).
What people reported
Every report, newest first, in our own words. Nobody is named.
- PaidRound 1 fully covered; told a second round would not be.
- PaidAviva confirmed coverage for a child's R-CPD consultation, follow-up, single Botox course, and EMG testing.
- WaitingWaiting for GP referral to submit to Aviva insurance; initial response was non-committal on coverage depending on policy type.
- PaidIn-clinic treatment in London; paid nothing at the hospital, expecting all bar the Botox drug to be covered.
- PaidCovered in-clinic treatment in London. Process: GP referral to a GI doctor, endoscopy and barium swallow to rule out other causes, GI consultant then referred on.
- PaidGA treatment near Bath covered.
- PaidGA treatment in London; the consultant gave the procedure codes for the insurer.
- PaidPatient obtained private insurance referral with list of local hospitals and ENT consultants, contacted each to identify R-CPD experience, found and saw Mr Murty in Leicester for consultation and procedure.
- Partly paidAviva company health scheme covered one round of Botox and consultations but subsequently limited cover to £1,000 annually for consultations and investigations without further Botox.
- RefusedAviva refused claim citing chronic condition and experimental nature of treatment requiring potentially multiple doses; appealing the decision.
- RefusedWork-provided Aviva insurance refused claim due to pre-existing unrelated stomach condition despite attempt to appeal.
- PaidCovered despite an earlier NHS endoscopy. Process: GP open referral letter, claim form on the Aviva portal; Aviva first approved a gastroenterologist, then onward to ENT.
- PaidNo issues; the consultant's secretary supplied the procedure codes.
- PaidCovered one treatment; policy covers existing conditions.
- RefusedAviva refused to cover a child's treatment citing it as experimental, and the family plans to appeal.
- WaitingPatient with Aviva insurance exploring whether R-CPD treatment with a private consultant would be covered.
- RefusedRefused as pre-existing: not burping since their 20s counted as a symptom before the policy.
- PaidAviva covered the full treatment pathway including initial consultation, diagnostic endoscopy and Botox procedure.
This is a free resource and not medical or financial advice. Always check your own policy with your insurer.
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